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TERMS AND CONDITIONS OF SALE


By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

  • These terms and conditions apply to all users of our website and services.
  • By placing an order, you agree to the terms and conditions outlined here.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Orders and Payment

  • All orders must be paid in full before they are processed, unless otherwise agreed upon.
  • Prices are subject to change without notice.
  • We accept various payment methods as listed on our website.

3. Freshness and Availability of Flowers

  • We strive to use the freshest flowers available for your arrangements. However, the availability of certain flowers is subject to seasonal and regional variations.
  • Due to these variations, we may not always be able to fulfill specific flower requests. In such cases, we will substitute the requested flowers with similar ones that are available, maintaining the overall style and value of your arrangement.

4. Image Matching and Substitutions

  • If you submit a picture for reference, we will do our best to match the design and colors shown. However, exact replication may not always be possible due to the availability of specific flowers and variations in color and texture.
  • We reserve the right to make substitutions with flowers of similar style, quality, and value in order to maintain the overall aesthetic of your arrangement.

5. Delivery and Shipping

  • We offer delivery services within the areas specified on our website.
  • While we strive to meet all delivery dates and times, we are not responsible for delays caused by circumstances beyond our control.

6. Cancellation and Refund Policy

  • We want you to be completely satisfied with your order.  If you are not, please call us immediately at 208-232-5476 and we will do our best to make sure you are.  Please remember, our products are living products.  Most, but not all, of our flowers should last 7-10 days when water is replaced and arrangements are kept in a cool place out of direct sunlight.    

7. Limitation of Liability

  • Our liability is limited to the amount paid for the order. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

8. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of Idaho.

9. Contact Information

  • If you have any questions or concerns about these terms and conditions, please contact us at josh@flowersbyld.florist